678bd Privacy Policy

678bd is an online gaming and betting platform operated for Bangladeshi users. This privacy policy sets out how 678bd handles the personal information of its users. This policy applies when you use our website or app, create an account, make a deposit, or interact with us in any way.

This policy should be read alongside 678bd's Terms and Conditions, as together they form the complete legal framework governing use of our services. By continuing to use our platform, you agree to the terms of this privacy policy.

The aim of this policy is to clearly inform you under what circumstances, for what reasons, and how your information is used. We believe complete transparency about data is every user's right.

2.1 Information You Provide Directly

When registering an account, you are required to provide certain information that is essential for us to deliver our services. This includes:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Password (stored in encrypted form)
• Address and national ID number (for KYC verification)
• Payment information — bKash, Nagad, Rocket, or bank account number

2.2 Automatically Collected Information

When you use our website or app, certain information is collected automatically. This includes device type, operating system, browser version, IP address, session duration, and navigation patterns on the site. This information does not directly identify you, but is used to improve the platform's performance.

2.3 Transaction Information

Details of every deposit, withdrawal, and betting activity are stored in our system. This includes the amount, method, date and time, and outcome of the transaction. This information is used for financial verification and dispute resolution.

678bd uses collected information only for specific and legitimate purposes. The main purposes are outlined below:

3.1 Account Management and Service Delivery

Your information is used to create, manage, and secure your account, and to carry out all financial transactions including deposits and withdrawals.

3.2 Identity Verification and Security

Your information is used to confirm each user's identity, prevent unauthorised access, and guard against fraud. If any unusual activity is detected on an account, we take active steps to address it.

3.3 Customer Support

Our 24/7 live chat and email support team is given access to the information needed to resolve your issues promptly.

3.4 Responsible Gaming

Your information is used to monitor your play patterns, identify excessive gaming, and provide assistance where needed. 678bd always follows responsible gaming guidelines and encourages users to develop healthy gaming habits.

3.5 Marketing and Communications

With your consent, we may inform you about relevant offers, bonuses, and platform updates. You can stop receiving these communications at any time.

678bd has put industry-standard technical measures in place to protect your information. The key aspects of our security approach are:

• All data is transmitted via SSL encryption
• Passwords are stored using industry-standard hashing algorithms — not in plain text
• Payment information is processed through secure payment gateways
• Regular security audits are conducted on servers
• OTP verification is in place to control account access

Your information is retained for the duration of your active account and, after that, for a defined period as required by legal obligations. Once those legal requirements are met, data is securely deleted.

678bd never sells or rents your personal information. However, for the purpose of operating our services, information may be shared with specific third parties under the following conditions:

5.1 Payment Service Providers

The necessary transaction information is shared with bKash, Nagad, Rocket, and banking partners to complete deposit and withdrawal processes. This information is used solely to complete the transaction.

5.2 Technology and Analytics Services

Anonymous analytics data may be shared with trusted technology partners to improve platform performance. No individual can ever be identified from this data.

5.3 Legal Obligations

We are legally required to provide relevant information in response to a court order or a valid request from a legal authority. In such cases, we provide only the minimum information requested.

The 678bd website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve your browsing experience.

6.1 Essential Cookies

These cookies are necessary for the basic functioning of the website — such as maintaining login sessions and security verification. Disabling them will prevent many features of the site from working.

6.2 Functional Cookies

These cookies are used to remember your preferences, such as language selection or specific settings.

6.3 Analytics Cookies

Analytics cookies are used to understand which parts of the site users visit most. This information is analysed in aggregate and does not identify any individual. You can manage cookies from your browser settings.

678bd places the highest importance on your rights over your personal information. You may exercise the following rights:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: If there is an error in your information, you may request a correction.
• Right to Erasure: In certain circumstances, you may request that your information be deleted.
• Right to Restrict Processing: In certain cases, you may request that the use of your information be limited.
• Right to Withdraw Consent: You may withdraw your consent to marketing communications at any time.

To exercise these rights, contact our support team via live chat or email. We will respond to your request as quickly as possible after receiving it. For more information about our services, you can read the About Us page.

All 678bd services are for persons aged 21 and over only. We do not collect or process the information of minors under any circumstances. A mandatory age verification step is included during account registration.

If a user creates an account by concealing their age with false information, and we become aware of this, the account will be closed immediately and the relevant information will be deleted. If you believe a minor is using our platform, please notify our support team.

678bd reserves the right to amend or update this privacy policy as needed. If any significant changes are made, we will notify you by email and the "Last updated" date at the top of the page will be revised.

If you continue using the platform after changes have been made, you will be considered to have agreed to the updated policy. It is therefore helpful to review this policy from time to time.

Other matters relating to use of our platform, such as bonus rules, betting restrictions, and account suspension policy, are described in detail in our Terms and Conditions.

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us. Our support team is available 24 hours a day, seven days a week in both Bengali and English.